Control
Own the listing, then fix what it says
Claiming is where a surprising number of these start. Profiles get verified by a former employee, a franchise head office, or an agency that has since disappeared, and until that is untangled nothing else can be changed.
- Claim and verify, including recovering a profile someone else controls
- Primary category chosen against what your best-ranking competitors use, which is the single strongest lever on the profile
- Secondary categories, services and attributes, all filled in rather than left to Google to guess
- A description written for a person that still says plainly what you do and where